Company Name: HP
Detailed Description of Job Opening: HP Mega Walk-in Drive : On 8th Aug 2015 for Chennai Location
Required Skills: Technical Support Voice Process
Good Communication skills are required.
Troubleshooting Hardware/Networking/OS related queries of our global customers Over Phone which involves working in different time zones
Take calls from Global customers and initiate the right response to them, positively and professionally
Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example more complex warranty).
Deal with a wide range of products using a powerful information database
Provide remote solutions to problems, probe problems and explain the solution in such a way that non-technical users understand.
Year of Experienced : Freshers / Experienced - 0 to 5 Yrs
Educational Qualification: Any Graduates (Except BE, B-Tech & Graduates in any discipline ,minimum 10+2+3 or 10+2+4 , Only +2 )
Work Location: Chennai
Walk-in Date: 8th Aug 2015
Job Last Date: 8th Aug 2015Walk-in Venue Contact Details
Vel RS Convention Centre, North Campus,
Vel Tech Multitech Dr Rangarajan Dr Sakunthala Engineering College,
42,Alamathi Road, Avadi, Thiruvallur, Chennai
Resume Submission Link
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