Company Name: HCL Technologies
Detailed Description of Job Opening: HCL Technologies Exclusive Walk-in Drive for Freshers - On 6th Sep 2015 Manesar(Delhi ) Location
Required Skills:Customer Service Executive(Domestic)
- Fluent in Hindi Language with basic understanding of spoken & written English language.
- Demonstrates a strong customer service orientation.
- Takes responsibility to follow up with customers to ensure their needs and expectations are satisfied.
- Ability to effectively communicate his/her thoughts in a well-organized manner.
- Good writing skills. Example: Ability to type a minimum of 35 words per minute with 80% accuracy.
- Ability to navigate the Internet, email, and Instant Messenger tools.
- Ability to handle difficult or irate customers effectively.
- Ability to set expectations and deliver information in a positive way.
- Investigates and takes action to meet customers needs.
- Solves routine problems effectively, gathering the information necessary from the customer.
- Applies systematic approach to solving problems.
- Professional and positive in interactions with others and is able to establish rapport quickly.
- Treats others with courtesy and respect.
- Able to adjust his/her behavior and communication to accommodate working styles and perspectives of diverse individuals.
Walk-in Date: 6th Sep 2015, Time: 11.30 AM to 5.30 PM
Job Last Date: 6th Sep 2015Walk-in Venue Contact Details
Plot # CP3,Sector 8, IMT Industrial Model Town
Landmark- Near Maruti Ltd.,
Resume Submission Link
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