IBM Mega Walk-in Event for Freshers - On 13th Feb 2016

IBM

Company Name: IBM India

Detailed Description of Job Opening:

Role:
  1. You will be involved in solving technical query & Trouble shooting.
  2. Receiving or/and making calls to be able to respond to client concerns/ request that are basic technical in nature.
  3. Perform initial problem determination (Level1) in support of contracted scope of services with related hardware, software and services support as specified in the contract schedule.
Responsibility: 
  1. You have to provide technical advice and guidance to Help Desk CSRs for reported incidents for which the CSR cannot find a knowledge document.
  2. Help Desk focal point for reported High Severity incidents, sending out email alerts, and resolves, updated client website and VRU.
  3. Assist in End to End Problem, Change and Incident Management.
About Company: 
International Business Machines Corporation is an America Multinational Technology and consulting corporation with headquarter in Armonk, Newyork

Required Skills: Tech Support - Voice Profile
  1. Should have proven knowledge of Computer systems and functions. Eg. Laptop, Desktop & Printers. 
  2. Should possess proven knowledge of mobile devices like Blackberry, I Phone, other smart phones etc. 
  3. Should have proven knowledge of operating systems like Windows.
  4. Proven communication Skills to be able to effectively communicate with customers over Phone / email. 
  5. Knowledge on Mail clients like Lotus and MS Outlook.
    Year of Experienced: 0 to 3 Yrs Freshers

    Educational Qualification: Any Graduates (Except: BE / B.Tech)

    Job Location: GurgoanNoida (Are you looking for Jobs in HyderabadBangaloreChennaiMumbai?)

    Today Latest Fresher Job ....TCS Freshers Walk-in Drive - 2014 / 2015 Batch On 13th Feb 2016

    Walk-in Date:  13th Feb 2016, Time: 12 PM to 4 PM

    Job Last Date: 13th Feb 2016

    Latest IBM Jobs

    Walk-in Venue Contact Details
    Gurgaon Venue: 
    IBM India Pvt. Ltd
    Unitech Cyber Park,
    Tower-B, 11th Floor,
    Sec-39, Gurgoan.

    Noida Venue: 
    IBM India Pvt. Ltd.
    Unitech Infospace, Sector 135
    Noida Expressway
    Noida.

    Resume Submission Link

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